Terms of Use

Terms & Conditions:

When you use/ buy any of my services I want the experience to be fair and simple to understand. Before I commit to any contract with you, I will ask you to confirm that you have read the terms and conditions and that you agree with them. Should you require any clarifications please use the contact form on my website: www.rkcs.co.uk

RKCS offers impartial advice, guidance and practical support for parents and professionals alike for children with Special Educational Needs (SEN), Autism Spectrum Disorder (ASD), Attention Deficit Hyperactivity Disorder (ADHD) or other challenging, seemingly unmanageable behaviours.

Your Rights as a Client:

If you are less than fully satisfied with this course, you can claim a full refund within 30 days of purchase.
Should you need or want further clarifications on any part of the courses/eBooks, you can contact the author, Lyn Oualah, via the avenues provided by the Thinkific platform or via the contact form on the RKCS website: www.rkcs.co.uk
It is entirely your choice whether to comply or not with recommendations outlined in any of the courses/eBooks or in respect of any additional guidance should you seek/ have further contact with the tutor, Lyn Oualah.
For more information about how your personal data is handled, please refer to RedKite Coaching Solutions’ (RKCS) Privacy Policy which is posted here on the Thinkific platform as well as on the RKCS website: www.rkcs.co.uk

RKCS takes inspiration from leading professionals in the field, such as Caroline Webster Stratton (The Incredible Years®), Thomas F. Phelan (123 Magic®/Surviving your Adolescents®) and Matthew R. Saunders (Triple P – Positive Parenting Programmes®).

However, Lyn Oualah remains the author and creator of any of the courses/eBooks that are available on the Thinkific platform and these remain her intellectual property.

Assertive Management Strategies for Parents - Gain without pain! (2-12 years - A tried and tested approach), along with the mini-courses (Modules A, B and C)
5W = 1H: A proven Formula for handling Difficult Conversations successfully
Food for Thought eBOOKS (Vols I and II)

All of the above-mentioned courses/eBooks are intended for individual use. The PDFs which accompany these courses are downloadable and can be printed off but are strictly intended for personal use only.

Any agencies/organisations or schools wishing to make use of these documents on a wider scale will need to buy the course for each person with whom they wish it to be shared OR apply for additional permission in writing and gain prior written consent from the author, Lyn Oualah.

About your Tutor, Lyn Oualah:

Owner and Director of RedKite Coaching Solutions (April 2017)
Qualified teacher with 30+ years of classroom experience
Parent of 4 grown-up children, one of whom had a formal diagnosis of ADHD
Author and creator of on-line courses for parents, carers and professionals
Post with Reading Youth Offending Service (January 2001 – April 2017)
Accredited ADHD Coach and ASD Advisor (since January 2004)
Solution Focused “champion” (since 2009)
Accredited in 6 evidence–based Positive Parenting Programmes® (Triple P)
Licensed facilitator for 3 “Time Out for Parents” Series: Children with Special Needs, ADHD, ASD
Licensed facilitator for “Who’s in Charge?” (“WiC?”) programme for parents (Adolescent to Parent Violence and Abuse)
Fully insured (public liability and professional indemnity)

Business Ethos:

To bring about change, the following are essential:

The belief and hope that YOU are responsible for helping to affect positive change
The ability to adopt a Solution Focused approach that is strengths-based and focuses attention on the concept and importance of “Sparkly Moments”
An ability to communicate clear objectives, realistic outcomes and time frames
An awareness and appreciation of accurate signposting, networking and pooling of resources
An awareness and appreciation of the role of monitoring and tracking
A commitment to Continuous Professional Development (CPD)